A practical list for reviewing your finished commission before dispatch.
Review photos, then video
Ask for photos of the finished piece from six angles, then a short video with the piece turned slowly. Stitches, lacings and articulation look different in motion.
Check the practical five
Lacing and stitching tension; hinges and pins on moving parts; interior edges and burrs; overall symmetry from front and profile; weight against what was agreed.
Confirm the packing
A full suit should arrive in a crate or reinforced carton with foam-lined sections. Helmets travel stuffed and boxed. Confirm who handles export paperwork before dispatch, not after.
Agree the resolution path
A reasonable workshop states its after-receipt window in writing. Keep your unboxing photos — they are the shared evidence for any claim.